Discover Samoa with passion, comfort & safety

Terms and Conditions

1. Drivers must be over twenty one (21) years of age.

2. A valid Samoan license or endorsed overseas drivers license which we are authorized to issue at Govt fee of $21.00tala valid for 1 month

3. It's against the law in Samoa for any Restricted license or Learner license holder to drive here in Samoa!

4. To secure and confirm all bookings, please relate full credit card details OR send cash deposit of $500tala.

5. Bond can be either SAT $500 cash refundable or credit card slip at commencement of hire.

6. Payment of rental may be made by credit card with 3.5% surcharge fee, travelers chq or cash at the commencement of hire.  For high season (July to October ) and Xmas season, we require 50% deposit for total rental cost to secure a booking. Prepayment is highly recommended for the high season!

7. Your vehicle is supplied with a full tank and must be refilled on return at hirer’s expense.

8. A 50% penalty fee is charged for returning the car before the agreed date.

9. Cancellation within 7 days of commencement of hire, NO REFUND. Cancellation prior to 14 days of commencement of hire will result in 50% cancellation fee. NO SHOW NO REFUND! The only exception may be granted solely through the vehicle owners discretion.

10. SAT $50 charge for vehicle returned dirty.

11. Vehicle is in good mechanical and physical condition unless specified otherwise.Customer will return the vehicle with all tyres, tools, accessories and equipment in the same condition received.

12. Vehicle shall not be used, operated or driven: by any person younger than 21, by any person other than the person(s) registered in the contract, by any person in violation of law, by any person under the influence of intoxicants and/or narcotics, for the transportation of persons or property for hire,to propel or tow any vehicle or trailer or carry excessive load, in any race or speed test, or in any contest ,any negligent,reckless and unsafe manner as to result in unreasonable wear and tear to the vehicle, for any illegal purpose and deliberately damage the vehicle.

13. Owner shall not be liable for loss or damage to any property left, stored or transported by customer or any other person in or upon said vehicle either before or after the return thereof to Owner.

14. In the event of an accident or damage to vehicle, Customer must report to the Police immediately on telephone number (685) 22222 and advise the Owner. Customer is solely liable to all costs or repairs to the vehicle.

15. Insurance option: SAT $20 per day (optional) for damages over SAT $5000 for small cars and $30 per day (optional) for medium size to big vehicles for damages over SAT $6000. Additional Waiver Insurance is available for $30 per day for small cars with excess of $3000tala and $40 per day for medium sized to big vehicles with excess of $4000tala. Insurance does not cover third party liability.Insurance does not cover Customer in violation of Clause12, leaves the scene of the accident when it is an offense to do so. NOTE: Insurance does not cover windscreen, tyre and stereo. Highly recommend you take travel insurance!

16. Rental is based on a 24 hour basis. Additional hours are charged at $30/hour Sedans,hatchback or any other similar compact vehicle; $40/hour for medium to large SUVs , 6-7-8-10 seater vans; $40/hour trucks, FJ Cruiser, Toyota Prado,15-16 seater van,.

17. The Customer shall in no event be or deemed to be the agent, servant or employee of Owner in any manner or of any purpose whatsoever.

18. The Customer proceeds at own risk and expense on all private and unpaved roads.

19. Customer is liable for fines and court costs for parking, traffic or other legal violations assessed against the vehicle, repairs to windscreen, stereo and tyre damages and / or replacement. Loss of income while vehicle is repaired of SAT $100/day for small vehicles, SAT $140 for medium sized vehicles and SAT $200 for Hilux, Prado and 10- 16 seater vans .

20. The Owner shall have the right to terminate the hiring and take immediate possession of the vehicle if the Customer fails to comply with any terms of this agreement, or if the vehicle has been damaged.

21. Strictly no smoking in all vehicles!!!

For the busy Christmas/New Year season, we only confirm and secure bookings that are paid in advance or have paid 50% of total cost! Please email us directly to make special arrangements!

* SAT = Samoan currency

What our customers say...

"We came at your office on 28th Dec desperately needed your help for a car but we had an amazing awesome great customer service provided by a male staff. He was very helpful and friendly.Love your work and what you do, keep doing it! You guys made our trip more enjoyable."

Christine Taafua, Australia

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